Personal Information Privacy Policy



November 22, 2022

Safeguarding personal information of parents and students is a fundamental concern of Christian Homelearners eStreams (CHeS). The school is committed to meeting or exceeding the privacy standards established by British Columbia’s Personal Information Protection Act (PIPA) and any other applicable legislation.

This Personal Information Privacy Policy (PIPP) describes the policies and practises of CHeS regarding the collection, use and disclosure of personal information about students and parents, including the steps the school has taken to ensure personal and financial information is handled appropriately and securely.

CHeS may add, modify, or remove any portions of this PIPP when it is considered appropriate to do so, and any such changes will be effective upon giving notice of the revised policy. You may ask for the most recent update of this PIPP, from the school Privacy Officer. (See Principle 1, below.). This PIPP may be supplemented or modified by agreements entered into between CHeS and an individual from time to time.

As part of CHeS’s commitment, the Ten Privacy Principles govern the actions of the school as they relate to the use of personal information. This PIPP describes the Ten Privacy Principles and provides further details regarding CHeS’s compliance with the principles.


In this PIPP, the following terms have the meanings set out below:

‘Personal information’ means any information about an identifiable individual, as further defined under British Columbia’s PIPA or other applicable laws. Personal information excludes the name, position name or title, business telephone number, business address, business email, and business fax number of an individual, as well as any publicly available information as designated under applicable laws, such as information available from a public telephone directory or from public registry.

‘Parent’ means the parent, guardian, or other legal representative of a student. ‘Student’ means a prospective, current, or past student of CHeS.

Principle 1 – Accountability

CHeS is responsible for maintaining and protecting the personal information under its control. In fulfilling this mandate, the school designates (an) individual(s) who is(are) accountable for the school’s compliance with the Ten Privacy Principles. This individual is the Privacy Officer of the school.

  • Randy Andres, Privacy Officer
  • 1-877-777-1547. Extension 1

Principle 2 – Identifying Purposes

CHeS will, before or at the time personal information is collected, identify the purposes for which the information is collected, used and disclosed.

What Information is Collected?

CHeS collects and uses personal information to provide students with the best possible educational services enunciated by the Vision and Goals of the school. Most of the information the school collects come to the school directly from parents and students or is information regarding the student’s school activities, or performance or behavior, such as attendance, records, or grades. For example, when a student applies to register in the school, the school will ask you to provide the information that enables it to complete the registration process. This also includes information on academic, health and personal matters needed by the school to provide the best possible education. CHeS also collects information in connection with the use of its computer systems.

Principle 3 – Consent

CHeS will obtain consent of the individual for the collection, use, or disclosure of personal information except where the law states exemptions, grants permission, or creates a requirement for collection, use, or disclosure of personal information.

Requirements for consent to collection, use or disclosure of personal information vary depending on circumstances and on the type of personal information that is intended to be collected, used, or disclosed. In determining whether consent is required and, if so, what form of consent is appropriate, CHeS will take into account both the sensitivity of the personal information, and the purposes for which CHeS will use the information. Consent may be express, implied (including through use of ‘opt- out’ consent where appropriate) or deemed. For example, if an individual provides his/her mailing address and requests information regarding a particular service, consent to use the address to provide the requested information may be implied.

On giving reasonable written notice to CHeS, an individual may withdraw consent to the collection, use, or disclosure of his or her personal information. Upon notice of withdrawal of consent, CHeS will notify the individual of the likely consequences of withdrawing his or her consent and, except where otherwise required or permitted by law, CHeS will stop collecting, using, or disclosing the personal information as requested.

If a person provides CHeS or its service providers or agents with personal information about an individual, the person represents that is has all necessary authority and/or has obtained all necessary consents from such individuals to enable CHeS to collect, use, and disclose such personal information for the purposes set forth in this PIPP.

Principle 4 – Limiting Collection

CHeS will limit the personal information collected to that information necessary for the purposes identified by the school.

Principle 5 – Use, Disclosure, and Retention

CHeS will only use, disclose, and retain personal information for the purpose for which it was collected unless the individual has otherwise consented, or when its use, disclosure, or retention is required or permitted by law.

How is Information Used:

CHeS uses personal information as follows:

  • To communicate with parents and students, process applications and ultimately to provide students with the educational services you expect.

  • To enable the school to operate its administrative function.

  • Health, psychological, or legal information to provide certain specialized services in those areas or as adjunct information in delivering educational services.

If, for any reason, personal information is required to fulfill another purpose, the school will, where appropriate, notify you and ask you for your consent before the school proceeds.

CHeS may use anonymous information, such as information collected through surveys or statistical information regarding students, to constantly improve our school.

When May Information Be Disclosed?

CHeS may disclose an individual’s personal information to others in connection with the purpose for which it was collected, as consented to by the individual or as required or permitted by law.

When Authorized by You

• Other educational institutions routinely contact the school for personal information about students. For example, if a student moves to another school, college, or university, student records are requested by the enrolling institution. Your permission to pass on these records is usually obtained when the student is registered, and you authorize the school to disclose such information to other appropriate educational institutions for the ongoing education of the student.

• Contact information may be used to enable the school to provide the para-educational and administrative services usually operated by the school. These services may include phoning committees, annual general meetings, etc.

At CHeS, consent to the use and/or disclosure of your information will always be obtained electronically.

When Required by Law

The type of information the school is legally required to disclose most often relates to family court issues, legal proceedings, court orders and government tax reporting requirements. Student information as per Form 1701 is regularly filed with the Ministry of Education.

Only the information specifically requested is disclosed and the school takes precautions to satisfy itself that the authorities making the request have legitimate grounds to do so.

When Permitted by Law

The school is legally permitted to disclose some personal information in situations such as an investigation of illegal activities, a medical emergency, or suspicion of illegal activities, etc. Only pertinent information is disclosed.

The school does not sell, lease, or trade information about you to other parties.

Outside Service Suppliers

At CHeS, the school sometimes contacts outside organizations and contractors to perform specialized services related to a student’s educational plan. Suppliers of specialized services are given only the information necessary to perform these services and CHeS takes appropriate steps to ensure that such information is securely transferred and stored and is used only to fulfill the purposes for which it was disclosed to the service provider.

Restricting Sharing Information

If you choose to limit the sharing of your personal information, please contact the school office and submit a written letter specifying with items of personal information you wish to limit, and to whom you wish these items to be restricted. Please remember that certain agencies, by law, have access to certain types of personal information.

How Long is Personal Information Retained?

Personal information will only be retained for the period of time required to fulfill the purpose for which it was collected. Once the personal information is no longer required to be retained to fulfill the purposes for which it was collected and is no longer required or permitted to be retained for legal or business purposes, it will be destroyed or made anonymous.

Principle 8 – Accuracy

CHeS will take appropriate steps to ensure that personal information collected by CHeS is as accurate and complete as is reasonably required in connection with the purposes for which it was collected, used, or disclosed.

How May I Update Outdated or Incorrect Information?

An individual may, upon written request to CHeS, request that CHeS correct an error or omission in any personal information that is under CHeS’s control. CHeS will as appropriate, amend the information, as requested, and send the corrected personal information to each third party to which it has disclosed the information during the preceding year.

Principle 7 – Safeguarding Personal Information

CHeS will protect personal information by security safeguards that are appropriate to the sensitivity level of the information.

The School’s Employees

In the course of daily operations, access to personal information is restricted to authorized employees who have a legitimate reason for accessing it. For example, teachers will have access to personal information about students but not your account with the school.

Employees are appropriately educated about the importance of privacy, and they are required to follow the school’s policies and procedures regarding the handling of personal information.

Student Files

Electronic Files and Information Security

The school manages electronic files appropriately with passwords and security measure that limit access to unauthorized personnel. The school’s security practises are reviewed periodically to ensure that the privacy of the personal information is not compromised.

Paper Files

Student paper files are stored in secured cabinets. Access is restricted to only those employees (teachers, administrators, secretaries, etc.) who, by nature of their work, are required to see them.

Principle 8 – Openness

CHeS makes information available to individuals concerning the policies and practices that apply to the management of personal information. Individuals may direct any questions or enquiries with respect to the school’s privacy policies or practices to the Privacy Officer of CHeS.

Principal 9 – Individual Access

CHeS will inform an individual, upon the individual’s request, of the existence, use and disclosure of the individual’s personal information, and shall give the individual access to it in accordance with the law.

How May I Access My Personal Information?

Individuals may access and verify any personal information with appropriate notice so that the office is able to supply the information required. Most of this information is easily available to you in your student’s electronic Planner, and it mostly comes from the registration forms and other forms that you filled out.

Parent Access to Student Personal Information

A parent may access and verify school records of the student, with appropriate notice, during normal school hours. In situations of family breakdown, the school will grant access to records of students in accordance with the law.

Principle 10 – Complaint Process

Individuals may question compliance with the above principles.

Questions, Concerns, Complaints

Questions, concerns, and complaints about privacy, confidentiality and personal information handling policies and practices of the school should be directed to the school’s Privacy Officer by calling the school office. If necessary, individuals will be referred to use the school’s complaint procedure and appeals policies.